Quoting

Responsiveness: Quotes within 24 hours

The first step towards your molded rubber part is the quote

Custom Rubber Corp. focuses a lot of attention on the quoting phase.
 
  • When you call Custom Rubber, you never get a voice mail system during business hours (8:30 - 5:00 Eastern Time) - Our focus on your needs starts by actually picking up the phone and having a conversation about your needs.
  • When you email Custom Rubber, you get a response within 24 hours acknowledging your inquiry.
  • We take the time to understand the requirements (environmnet, quantity, delivery required) and any special considerations (transfer tooling, additional components [metal or plastic]).
  • We prepare a quote and our goal is to get the quote to you within 2 days of receiving all the necessary information.
  • We are available for follow up questions and often follow up on the quotation to see if there is anything we missed or anything we can add/change to help move the project forward.

Click the links below to see the other steps in our process.

1. QUOTE
2. MOLD DESIGN AND CONSTRUCTION
3. FIRST ARTICLE INSPECTION
4. PRODUCTION ORDERS
5. QUALITY